Safeguarding Policy

Primrose Prep is committed to safeguarding and promoting the wellbeing of children and young people in all educational interactions.

Safeguarding is a fundamental part of the standards expected of everyone working with pupils through Primrose Prep.

Safeguarding Lead

The Safeguarding Lead for Primrose Prep is:

Rachel Couffignals
Founder, Primrose Prep
hello@primrose-prep.com

Any safeguarding concern relating to a pupil or tutor working through Primrose Prep should be reported promptly to the Safeguarding Lead.

Tutor Safeguarding Checks

Tutors working through Primrose Prep are carefully selected and are required to provide appropriate safeguarding and professional documentation before beginning tuition with a family.

This includes, where applicable:

• a current Enhanced DBS certificate or equivalent safeguarding clearance;

• proof of identity;

• professional references; and

• relevant educational qualifications.

Primrose Prep may request updated safeguarding documentation where reasonably necessary.

Professional Boundaries

Tutors are expected to maintain appropriate professional boundaries with pupils at all times.

Communication with pupils and families must be professional, appropriate and related to the provision of educational services.

Tutors must not establish inappropriate private communications or social-media connections with pupils.

For younger pupils, routine communication regarding lessons, scheduling and educational matters should normally take place with the parent or guardian.

Online Tuition

Tutors delivering online tuition must conduct sessions from an appropriate professional environment and behave at all times in a manner suitable for working with children.

Parents and guardians are responsible for ensuring that pupils participate in online sessions from an appropriate home environment and for providing suitable supervision where necessary, particularly for younger children.

Tutoring sessions must not be photographed, audio-recorded or video-recorded without the prior agreement of Primrose Prep, the Tutor and the pupil's parent or guardian.

Safeguarding Concerns and Disclosures

Any safeguarding concern arising in connection with a Primrose Prep pupil will be treated seriously.

Where a pupil makes a disclosure or a Tutor otherwise becomes aware of a safeguarding concern, the Tutor is expected to respond calmly and appropriately, avoid conducting their own investigation, make an accurate record where appropriate, and report the concern promptly to the Primrose Prep Safeguarding Lead.

Tutors must not promise a child that information relating to a safeguarding concern will be kept secret.

Information relating to safeguarding concerns will be handled sensitively and shared only where reasonably necessary to protect the child or comply with legal or safeguarding obligations.

Responding to Safeguarding Concerns

The Safeguarding Lead will consider the circumstances of each concern and determine the appropriate next steps.

Depending on the nature of the concern and the location of the child, this may include contacting the child's parent or guardian where appropriate, their school, relevant safeguarding or child-protection authorities, social services, police or another competent authority.

As Primrose Prep may work with families in different jurisdictions, safeguarding concerns will be considered in accordance with the circumstances of the individual case and the appropriate authorities in the country in which the child is located.

Where there is reason to believe that a child is in immediate danger or requires urgent protection, the appropriate emergency or child-protection authorities should be contacted without delay.

Confidentiality and Privacy

Information relating to children and families is treated confidentially and handled in accordance with Primrose Prep's Privacy Policy.

Safeguarding information may, however, be shared where reasonably necessary to protect a child, investigate a concern, comply with the law or fulfil safeguarding responsibilities.

Our Commitment

Primrose Prep aims to provide educational support within a safe, respectful and professionally managed environment.

Any concern regarding the conduct of a Tutor, the wellbeing of a pupil or any aspect of safeguarding connected with Primrose Prep should be raised promptly with the Safeguarding Lead.